Privacy Policy

At veilveil.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with the site. We refer to this automatically collected information as "Device Information."

  • Order Information: When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Your Orders: We use the Order Information to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

  • To Communicate with You: We use your Personal Information to communicate with you, respond to your inquiries, and send you marketing communications if you have opted in to receive them.

  • To Improve Our Services: We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site).

3. Sharing Your Information

We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise this right, please contact us through the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us by email at support@veilveil.com